- In-Company Training
This course is designed to inspire Service Engineers to fully realise the importance of their contribution to the business. It will give them a stronger sense of purpose and encourage them to see themselves, directly and indirectly, as a key player in the business success of their Company. It will further develop their customer service and interpersonal skills and develop their potential as key company ambassadors for the business.
The course will increase their role understanding and skill levels, moving them closer to being assertive in all aspects of their work life. It will help them improve their relationships with external customers, internal customers, peers, their manager, and senior managers by increasing their knowledge and skills on how to be even more professional Service Engineers.
Ahead of the workshop, delegates will complete an online Assertiveness Profile which will be linked to and used on the workshop.
The workshop will be both practical and interactive in content and style and tailored to your business, culture, and objectives.
For further details please contact us by email or call us on 01438 718071
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