The Sunshine Company

Choosing a training partner to develop your staff is hard but this was made easy with Marcus Bohn from the very beginning. Listening carefully to our brief and training needs, learning about our business and meeting our people enabled the MBA team to develop and deliver a bespoke Customer Service programme for 30 managers in 2 one-day workshops including developing the skills to share key messages with their staff. The trainer, Maria was excellent throughout. Highly knowledgeable, engaging, motivational and fun with the whole team from new managers to directors leaving with fresh eyes, ideas, skills and a customer promise to put in to practise straight away. We will certainly be looking at future training needs and running this programme again on a yearly basis with MBA. From start to finish, the service and support were first class and highly professional.

RFJ, The Sunshine Company


Alpha Fashion Ltd

The bespoke 5-part Alpha Fashion Communication programme has been really successful. I really enjoyed being a part of the session. Maria was great at engaging the delegates from China & getting good response & participation from the team and it was tailored to our business and customers. I will certainly be recommending more of the UK team to join the next programme. The course is useful and a great learning experience along with giving a great opportunity to work on ideas and skills with our Chinese teams away from a normal working day.

HT, Alpha Fashion Ltd

New Balance

Marcus Bohn have delivered a great programme for our Account Manager team, upskilling them and enhancing their knowledge and skill set. Carey and team were great in creating an experience bespoke to New Balance needs, ensuring it met the learner goals and goals of the business. MBA were easy to work with and offered great advice and insight. It’s great to work with a provider who really wants to create development with real impact.

TW, New Balance

Red Helix

Our recent Customer Service workshop was a huge benefit to the Red Helix team and really boosted both confidence and self-belief in the individuals, especially with our new starter for whom it was their first job. The trainer, Maria, made everyone feel comfortable enabling them to fully engage, reduce any nerves and contribute to ensure they took away new skills ready to apply in their daily roles. We are now looking at other areas of the business that can be similarly supported with soft skill training and development with the Marcus Bohn Team and look forward to working with them again.

Isagenix UK Ltd

“2 months on and everyone is using what they learned in the training and it is making a difference. Overall it was a really positive experience and Isagenix will definitely be coming back to Marcus Bohn Associates to work with them again in developing our people.”

L Clark, European Customer Services Manager

Armenia International Airports

Armenia International Airports – Zvartnots

“We were very glad to cooperate with Marcus Bohn Associates on a virtual Customer Service Training Project. The workshop was productive and well organized. Thank you and we’ll see you again soon.”

A Molitvina

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R Stahl Ltd

“Jon was superb. His experience within different sectors and the way he put things into perspective was so helpful.

I am in the process of implementing strategy and ideas we came up with and hope to have future sessions with him.”

A Buck, Internal Sales Supervisor

Positec (UK & Ireland) Ltd

“We have been delighted with the virtual Account Management and face to face Management and Leadership workshops run for Positec Group by Marcus Bohn Associates during 2021. Following detailed briefing with our Account Manager, the training has been designed to meet our exact needs and the workshops themselves been praised by all who have attended. Feedback on the trainer Jon was that he was engaging, highly knowledgeable and experienced. The quality of the training and follow up has been first class and we would have no hesitation in using Marcus Bohn again or recommending them to others.”

H Leese, Office & HR Manager

Elementar UK Ltd

“Having participated in the assertive communication workshop organised via GAMBICA, I had contacted MBA to enquire about their training courses in sales. Carey was incredibly helpful and designed a bespoke training course for myself and a colleague to address areas we felt needed improvement and/or refreshing. The course itself was delivered in person by Maria, who was a fantastic trainer and with whom we had a very enjoyable day. The material was exceptional and tailored specifically to our needs, thanks to Carey and Maria researching our company thoroughly prior to the course date. The courses have already made a difference to my work and I am very happy with both courses, the personal touch from MBA is excellent and I will happily recommend them.”

B Grew

Europa Worldwide Group

Europa Worldwide Group

“For a number of years Europa had examined how to optimise the skills of its next tier of management, not wishing to embark on a tired ‘corporate management training’ program that takes people too far away from the realities of how they need to develop within the environment they work within. The team from Marcus Bohn ‘got this’ and took time to understand our business and how we operate today in order to tailor a 2 day program suited to the needs and wishes of the business. Feedback from all attendees after the first session has been exceptional.”

D Cook

Waters Ltd

Waters UK Ltd

“The training was excellent, and feedback from the team was very positive. We had a customised course blending ‘the customer service team as company ambassadors’ and ‘assertiveness training’ with a touch of ‘working as a team’. The morning for most was a refresher but the afternoon assertiveness training in particular was really helpful and really well received. Individual assertiveness scores from the assertiveness questionnaire revealed that all bar one of the team scored lower than they expected on assertiveness. They now have some techniques to work with to build this and really grasped the need to build the whole team’s assertiveness and a stronger outward impression within the company.”

A Bartlett

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Sika UK

“Marcus Bohn Associates have worked as a training partner to Sika UK since 1999. Until 2010 this was through ad-hoc open and in-house sales workshops. In 2010 we looked for a training partner to develop a long-term partnership with who would understand our business and work with us to develop our sales organisation in a structured and tailored approach linking and dovetailing in to existing training provided by the Sika Business School. Through research into understanding the structure and skills of each role within the sales organisation and carrying out a field based assessment MBA designed a tailored development programme that aligned with our values, training needs and career path. The training has been embraced by the organisation and now also includes Finance, Assertiveness and Time Management workshops. In the coming year we are looking to widen the scope to include Management, Marketing and broaden this to include training other functions of the business. Feedback from the training has been incredibly positive and motivational, the trainers highly professional and the account management and support first class. MBA are now also working with our Group business in developing training programmes to be run locally worldwide. We would have no hesitation in recommending Marcus Bohn to other organisations who desire a real partner to work with in developing their people.”

Martin Palmer, Head of Human Resources

TPT Fire

TPT Fire

“TPT Fire have used Marcus Bohn on numerous occasions for a range of training needs within our business. We have found that the trainers are professional and efficient when delivering the courses and the content within each course has been exactly what we have required and more. We would have no hesitation in recommending Marcus Bohn Associates to prospective clients.”

D Robins

Intelligent Voice

Intelligent Voice

“We had a de-brief on the course on Friday and Ben said that the trainer and the Course were excellent. It also set our minds thinking that we may want to consider another day course for a few of our Client facing support staff to make them more Sales aware, something Marcus Bohn did for me in the past. Please extend my thanks to the trainer for an excellent job.”

B Cannings

Last Word Media

Last Word Media

“Thanks for all the One-to-One Coaching and Mentoring – we’ve seen a real change in the individual and as a result are all confident of her abilities in her new role. She is doing really well so it was definitely invaluable support for her and a great investment.”

H Hendy, HR Business Partner

First State Investments

First State Investments

“I thought that Angie and Jon were very adaptable and engaged. They facilitated with a light touch, offered good insights whilst allowing us to get real value out of all of our sessions – top job. Thank you.”

Niall Mills, Partner

LINPAC Packaging

LINPAC Packaging Ltd

“Having grown the LINPAC organisation for the last 15 years in all areas of Sales and Sales management, I have observed the one consistent element to supporting LINPAC’s growth and profitability has been the quality of the training. MBA have been close at hand with LINPAC over this time, and have worked tirelessly to ensure they evolve the way they train us with the way our industry and business evolves. This is a rare thing to find in a training world which can look very vanilla at times. If you are looking for a business who can deliver you a standard set of training programmes in a way to help you tick boxes, then MBA are not the company to choose. If you want a company who gets into the skin of your industry, your business and your key commercial challenges and tailors courses, coaching, and mentoring to suit your objectives and more, then yes, choose MBA.”

Adam Barnett, Vice President Sales

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Emerson Process Management

“The Emerson Process Management team having been working with Marcus Bohn Associates for the past 2 years, through their in depth knowledge of training, ability to deliver best in class training workshops and our experience of process industry customers, we have been able to develop a World Class training program for our Service and sales teams in Europe. The program was so successful at every level within the Emerson organisation that we felt compelled to include the Middle East & African World Area office. The professionalism and attention to detail both from the MBA Account Sales Director and the Course tutor from the initial sales introduction through to the first workshop was without doubt the best I have ever experienced. I have no hesitation in recommending the MBA team to your organisation and I look forward to the business partnership continuing as we explore more opportunities to work with MBA.”

Philip Lawson, Northern Europe Service Manager


Hobart UK

“Hobart UK have worked closely with Marcus Bohn Associates since 1994 in the provision of Customer Service, Supervisory Skills and Sales training for our people in addition to Coaching. Most recently we have worked on a ‘Train the Trainer’ project. The training we have received has been first class, tailored to the specific needs of our business and the results have been incredibly positive, both in terms of the outputs from the training and confidence of delegates. Our relationship with Marcus Bohn, both from an Account Management and Trainers perspective has grown over the years to one of trust, ability to share confidential information and mutual respect. We have no hesitation in calling them to discuss potential training or consultancy needs within Hobart UK.”

Gary Street, National Service Administration Manager

The Danwood Group

The Danwood Group

“Marcus Bohn Associates have been The Danwood Group’s Preferred Supplier of Management Training since 2004. Their training team are highly experienced and deliver professional training, tailored to our specific business needs. Their Account Management team are reliable and flexible in their approach.”

Steve Hickson, Group Business Development Manager

Abbott Medical Optics

Abbott Medical Optics

“As Manager of the European Service Team of Abbott Medical Optics (formerly AMO) LVC and Phaco product team, I have worked with Marcus Bohn Associates since 2006 in the development of the Customer Service, Sales and Interpersonal Skills of our European team of Engineers. I have found the training we received to be very beneficial for both the business and individuals and would have no hesitation in recommending colleagues and businesses to them. The communication, support and training we have received has been first class.”

Harold Autengruber, Service Manager LVC & Phaco


CIGNA International

“Mission Accomplished! Richard Newman of Marcus Bohn Associates ran a 2-hour ‘Create Your Impact’ Body Language session at our Global Sales Conference in Portugal in June 2007. Not only was the content highly entertaining, but it was spot on, crossing the ocean well to both American and European delegates which included from Sales level to Vice Presidents of our Organisation. From the short pre-briefing given, I was extremely impressed with Richard’s immediate understanding of our business and utilisation of analogies, which proved his understanding of our business and our world, rather than using safe ‘own experience’ analogies that many trainers use. The session was fun, interactive and a very good 2 hours. We would certainly recommend and use Marcus Bohn Associates and Richard again – thank you!”

Sheldon Kenton, VP, Managing Director CIEB

Ward Insulated Panels

Ward Insulated Panels (Kingspan)

“Following a briefing with our MBA Account Manager with regards to our initial training needs for a ‘Train the Trainer/Appraisal Communication Skills programme’, we were recommended to work with one of MBA’s training Team based on their professional background, experience, area of training expertise and personality. Don was an intuitive trainer who very quickly recognised our needs and adapted the course to suit. The training was, quite honestly, the best training I and my Management Team have EVER experienced. As a result of this, we are now planning an on going development programme for our Sales Team with Marcus Bohn Associates.”

Tim Clark, Sales Director

TNA Europe

TNA Europe Ltd

“Special thanks to Marcus Bohn for the recommendation of ‘The Service Engineer as a Company Ambassador’ course, which proved to be an excellent training course conducted by Chris Philips, he put the course across with great enthusiasm and showed great professionalism in all areas. We as a department are now far more aware of the importance of our roles within our company as service engineers and improvements have already taken place within the department. The course was found to be very informative and an excellent team building exercise with every individual participating in the discussions. Thank you for your time.”

Steve Burgess, Technical Support Manager

Clients we have successfully provided training for include

ABB – AI Media Data Ltd – Alpha Fashion – Aptar Group – Armenia International Airports – Biesse Group UK Ltd – Blakell Europlacer Ltd – Bosch Packaging Services Inc. – Bystronic UK – Care & Independence Ltd – Depop Ltd – Dezeen Ltd – ECS Digital – Elementar UK Ltd – Emerson Process Management –Europa Worldwide Group – First State Investments – Fram Farmers Ltd – Gambica Association Ltd – Geberit Sales Ltd – GN ReSound – Incorez Ltd – Isagenix (UK) Ltd – James E Smith (Timber) Ltd – Last Word Media – Lifestory Group Ltd – Livemore Capital Ltd – Logistex Ltd – Macfarlane Packaging – Merkle UK Ltd – Midea UK – Munster Joinery – New York Bakery Co Ltd – Nord Gear Ltd – Olympus KeyMed Group – OSTC Ltd – Oxford Instruments plc – Positec (UK & Ireland) Ltd – Red Helix Ltd – RWG (Repair & Overhauls) Limited – Schoeller Allibert – Screen Europe Ltd – Sika Ltd – SJMK Services Ltd – Spencer Group – Technical Drive Ltd – Teknek Ltd – TGLynes – TPT Fire Maintenance Ltd – Verisure Services Ltd – Vision plc – Waters Corporation – Winkhaus UK Ltd – Zoggs International Ltd

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