The Sunshine Company
Choosing a training partner to develop your staff is hard but this was made easy with Marcus Bohn from the very beginning. Listening carefully to our brief and training needs, learning about our business and meeting our people enabled the MBA team to develop and deliver a bespoke Customer Service programme for 30 managers in 2 one-day workshops including developing the skills to share key messages with their staff. The trainer, Maria was excellent throughout. Highly knowledgeable, engaging, motivational and fun with the whole team from new managers to directors leaving with fresh eyes, ideas, skills and a customer promise to put in to practise straight away. We will certainly be looking at future training needs and running this programme again on a yearly basis with MBA. From start to finish, the service and support were first class and highly professional.
RFJ, The Sunshine Company