Marcus Bohn are Sales and Management Training Specialists, providing a wide range of flexible In-Company programmes that are designed and tailored to meet your Company’s specific training objectives. With an outstanding reputation and over 40 years’ experience, we operate in the UK and globally for many of our clients across a wide range of countries and cultures working at all levels within organisations from front line staff to senior leadership teams.
We offer a wide range of flexible options from working with you to develop a made-to-measure programme to incorporating your Company’s logos and terminology, always ensuring we work to the budget agreed. Training content, exercises and real-plays can be designed to reflect the strategy of your business, focus on the training objectives and motivate and stretch your people.
We would be delighted to meet you to discuss your learning and development needs in more detail to enable us to design a tailored solution and proposal. Please contact us on 01992 633882 or send your information via our enquiry form to arrange a no obligation meeting or conversation.
COVID-19 Update – Live Trainer-Led Virtual Workshops
In challenging and changing times, flexibility is key. You still want to develop your people, their skills and enable them to continue to build on their success for themselves, their team and the company, but full day workshops, both in terms of cost and time away from the office, are a challenge.
Our Live Trainer-Led Virtual workshops are the perfect answer. Made up of shorter, energising sessions of 90-120 minutes or run on a modular basis when this works for your business; these workshops can still be tailored to the specific needs of the business and training objectives and delivered on a variety of platforms. MS Teams, Zoom and Cisco WebEx are the most popular. Groups of 6-8 per workshop is ideal.
Key benefits are:
- Engaging, Interactive, Motivational and Collaborative Experience
- Led by Subject Specialists and Experts with a Wealth of Experience
- Recreating the Classroom Experience
- Accessible from Anywhere, Convenient
- Less Disruptive to Business Continuity
- Practical, Cost-Effective and Time Efficient
- Flexible Timings and Scheduling
- Recordable for Easy Follow-up and Support
Examples of Popular topics:
- Securing and Facilitating Client Appointments/Meetings in a Virtual world
- Unconscious Bias – Leaders and General level workshops available
- Sales – Selling in a Virtual World, Negotiation Skills, Influencing
- Presenting to Clients Virtually
- Thriving in Difficult Times
- Communication Skills, Assertiveness
- Difficult Situations and Giving Feedback
- From Good to Great Customer Service
- Managing Change and Reactions to Change
- Management and Leadership, Remote Management (various topics)
- Performance Management
- Service Engineer as a Company Ambassador
- Mental Health and Well-being in the ‘New Normal’
- Managing Intercultural Teams
For more information or to discuss your needs in more detail, do give us a call or contact us through the enquiry form.
Select a category below for more inspiration or contact us to talk through your needs in more detail, with no obligation.
From Introductory to Advanced Sales, Telephone Selling, Account Management and Negotiation Skills for all levels.
For Managers and Leaders of all levels, whether experienced or new to management. From an Introduction to Supervisory Skills to specific workshops on individual topics such as Developing Resilience, Appraisal Skills or Managing Change. Also Management training for field-based teams such as Engineers or Salespeople.
Customer Service courses for Customer Service Teas, Help desks, Salespeople, Service Engineers or front line staff who interact with customers over the telephone or face-to-face. Our Service Engineer as a Company Ambassador workshop is one of our most requested.
Including Administrative Support, Presentation Skills, Running Meetings, Finance, Time Management and Managing Stress.
Training to improve the performance, success, resilience and motivation of your team.
For further ideas and inspiration, please see our A-Z Training Directory, which outlines the wide range of subjects that we cover.
What are your training needs?
Everyone from junior to director level can benefit from learning new skills and refreshing existing ones to continually improve performance and stay motivated. In this ever more competitive market you need to be able to stay ahead of the competition by realising the potential of your staff and business. If you aren’t sure of the specific needs of your team or business, we can help by working with you to define specific training needs and objectives.
Which areas of your business would benefit from training?
Marcus Bohn Associates’ mission is to provide a wide range of inspirational, energetic, interactive, motivational and high quality training solutions to improve the performance of your business by developing and inspiring your people to realise their potential. Incorporating the latest business best practises, which we see working in the global workplace, we work in partnership with our clients, becoming an extension your business to give support, input, consultancy and training when needed. Having trained thousands of delegates since 1976, we pride ourselves on the long-term partnerships we create and a high percentage of repeat business, which reflects the level of service we provide.
Training Needs Consultation
Contact Us to discuss your training needs in more detail, either over the phone or, if convenient, to arrange a no obligation meeting where we will take a brief and understand more about your business and training needs from which we can make recommendations and design a bespoke training programme and proposal designed to deliver a practical results-oriented solution to meet your training and development needs.
During the briefing meeting we will discuss specific examples to incorporate into the training and gain an understanding of existing processes, terminology and product range. We will then use this information to develop a tailored training programme with case studies, real-plays and exercises giving practical, hands-on, sharing experiences for the delegates, which will add business value and help your business and people to change and evolve.
Download our latest brochure:
A-Z Training Directory
If you would like us to send you a hard copy, please complete our Contact Form and we will post one to you.
“The training was excellent, and feedback from the team was very positive. We had a customised course blending ‘the customer service team as company ambassadors’ and ‘assertiveness training’ with a touch of ‘working as a team’. The morning for most was a refresher but the afternoon assertiveness training in particular was really helpful and really well received. Individual assertiveness scores from the assertiveness questionnaire revealed that all bar one of the team scored lower than they expected on assertiveness. They now have some techniques to work with to build this and really grasped the need to build the whole team’s assertiveness and a stronger outward impression within the company.”A Bartlett, Waters UK Ltd
“TPT Fire have used Marcus Bohn on numerous occasions for a range of training needs within our business. We have found that the trainers are professional and efficient when delivering the courses and the content within each course has been exactly what we have required and more. We would have no hesitation in recommending Marcus Bohn Associates to prospective clients.”D Robins, TPT Fire Maintenance Ltd