This course provides a practical and relevant approach to this increasingly important business activity. Telesales demands its own skills and expertise and these are fully explored on this comprehensive and interactive programme.
The course focuses on providing delegates with telesales techniques and strategies that are proven and will inspire those who are looking for new ways of achieving success in telesales.
Anyone new to telesales selling, cold calling or receiving incoming orders or sales enquiries would benefit from this course, along with supervisors, salespeople arranging business appointments, team leaders and telemarketing professionals wishing to enhance existing skills.
Role-plays and exercises are used throughout to enable delegates to practice their new skills.
“All areas were very useful, especially remembering when to ‘shut up’ when asking an open question.”
“Great course and great feedback after listening to me on the phone.”
For further details please contact us by email or call us on 01438 718071
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