Our Trainers

Marcus Bohn Trainers

We work with a specially selected group of trainers who are amongst the best in their field, with wide ranging experience and anecdotes from which they draw and relate to in their training, ensuring that key messages are understood and believed in.

Nigel Amphlett

Nigel has twenty five years extensive experience (mostly at Senior Management Level) successfully working for and with some of Britain’s largest private and public sector Retail, Telecommunications, Media, Service, Transport, Construction, Automotive, Logistics and Banking organisations. Nigel became a Management Consultant in January 2002 and has been working with a wide variety of organisations. Nigel has held Learning/Training and Development Manager, Management Development Manager and Resourcing Manager positions within these companies.

Nigel is an achievement orientated, pragmatic and effective Consultant. In particular he has a passion for people development and delivering management / behavioural skills. He brings a proven track record of implementing sustainable results and considerable facilitation skills. These enable managers to explore and resolve personal and business issues so that key performance can be delivered.

Angie Reed

Angie is a highly experienced Consultant specialising in Sales and Telesales training as well as Marketing and Recruitment. She has over 20 years corporate experience in sales, training and sales and marketing management in the UK and Europe. After a successful sales management career she moved into senior management, heading up the UK Marketing Operation with responsibility for all aspects of the marketing mix. Angie now works as a Consultant specialising in sales training across all industry sectors.

In addition to sales and telesales training and coaching, she has helped clients with marketing, planning and recruitment and development. Angie’s key skills are in making training fun, accessible and real; bringing reality into the training room whatever the training topic. Her training is highly interactive and geared towards producing results on all levels; motivation through training, with positive results for the individual and the organisation.

Don Moore

A Sales Management and leadership expert specialist with over 18 years’ experience in Training Needs Analysis, Design, Training and Consultancy providing expertise in designing, implementing and managing new functions as well as providing leadership to established businesses. Don has strong presentation and group handling skills and is an entertaining and dynamic trainer. He is an inspirational Coach with the ability to extract the best from people, his ethos is to deliver training that is not only relevant and easily understood by the delegate group, but is also a combination of theory, supported by practical application. Highly motivated with a desire to add value, Don skillfully balances theoretical models, experiential learning and practical application to deliver outstanding results with his clients.

Don specialises in Sales and Sales Management training and development. He has worked as a Training Consultant for over 18 years, working on assignments around the world from Hong Kong, Saudi Arabia, Europe and North America, which means he has extensive experience of working with multi-cultural delegates. Don has worked with a wide variety of industries, which ensures he stays up to date with latest industry trends. This translates into cutting edge thinking and relevance to his delegates ensuring they are in touch with the here and now.

Don’s areas of expertise include Sales Leadership, Sales and Negotiation, Coaching and Presentation Skills. Don is extremely popular with a host of our top clients including LINPAC Packaging, Sika UK, Wards Insulated Panels and The Danwood Group.

Chris Phillips

Chris has a special interest in Leadership of People, Teamwork and Customer Service and has a passionate belief that people are key to the success of any business. He has worked as an Associate of Marcus Bohn Associates for over twenty years. Chris’ background was originally in the transport industry, in railways and shipping and port management. From here Chris moved into management development, working with a wide range of both public and private sector organisations in the UK. In the six years before joining the Marcus Bohn team, Chris was Manager of Business Training with Cable & Wireless plc. He continues to undertake regular training work for business in the telecommunications world.

Since 2010, Chris has worked with Marcus Bohn in designing and running an Ambassador programme for Emerson Process Management, a tailored workshop focused on developing best practice Customer Service and Interpersonal skills for Service Engineers to engender more positive, profitable client relationships. This programme has been run to teams throughout Europe, the Middle East and Russia where Chris’s experience in training people for whom English is not their first language has proved invaluable. This programme is now supported by a Coaching Workshop to help Service Managers support and embed the learning long-term.

Other current clients include Olympus KeyMed, Waters plc, LINPAC Group, London Borough of Sutton and Blue Islands Airline. For all of these, Chris leads and facilitates discussions on customer service, personal effectiveness and working effectively in teams. Chris is a Fellow of the Institute of Leadership and Management, a Chartered Member of the Chartered Institute of Personnel and Development and a Companion of the Institute of Customer Service. Chris also covers the subject areas of Time Management, Stress Management, Field Service Management and Managing People and is Myers Briggs accredited.

Maria Bramall

A Sales and Management Performance Specialist, Maria is qualified with the Chartered Institute of Marketing (CIM) and Chartered Institute of Personnel and Development (CIPD) following a successful career as a Commercial Manager. Maria began her career in Media with Yellow Pages in Field Sales and after 4 years moved to United Provincial Media as Sales Manager. She developed a passion for training after developing new sales recruits and became National Sales Training Manager working on titles such as The Yorkshire Post, Lancashire Evening Post and with the National Ad Agency sales team. After 4 years she moved back into a Commercial role as Advertising Department Head with Sheffield Newspapers and then gained a seat on the Executive Committee and was subsequently seconded to Sales Director. It was here she became interested in Performance Management and studied the behaviours of effective performance managers. With this knowledge, Maria used this experience to launch her freelance training career, delivering both sales and performance management training. For the past 9 years Maria has worked in a broad range of industry sectors (IT, Pharmaceutical, Construction, FMCG) in the UK, Europe and USA.

Maria’s core philosophy is that training must make a commercial difference to an organisation and thus be central to the organisations strategy. Maria’s training experience encompasses a wide range of disciplines and levels across sales, leadership, management and personal development skills including; Key Account Management, Networking Skills, Solution based Selling skills, Conflict Management, Innovation and Creativity, Strategy and Problem Solving workshops, to name a few. Sector experience includes: Construction, Finance, FMCG, IT, Media, Pharmaceuticals and Retail. Clients include Doka Construction, Ground Zero Project USA, Guardian Media Group, Prologic IT Solutions and Morrisons Supermarkets.

Fiona Metcalfe

Fiona is a multi-lingual training consultant, facilitator, psychologist and coach with 20 years international experience of designing and delivering learning and development solutions to meet the needs of clients across private, public, academic and not-for-profit sectors.  Having completed a Masters in Psychology, and Psychotherapy, Fiona draws extensively on her understanding of behaviours and unconscious beliefs in her work.

Fiona started her career in Customer Services with British Airways, before moving into a variety of Human Resource Development roles inside multinationals such as DHL and Coca-Cola Enterprises – where she was responsible for managing the training needs of 300 employees at Coca-Cola UK´s highest performing operations site.

Her strong interpersonal and communication skills allow her to quickly develop rapport with delegates across all levels and in different languages due to her fluency in Spanish, French, German and some Brazilian Portuguese.

Specialist Areas: Customer Satisfaction, Inclusion, Diversity and Unconscious Bias, Intercultural and Interpersonal, Communication, Women in Leadership, Creative Problem Solving.

Steve Ward

An experienced and successful performance coach and trainer who is passionate about inspiring and helping people to unlock their potential and to maximise their performance, with over fifteen years of teaching, training and coaching experience. Steve has an Honours Degree in Education, is a Sportsmind Elite Performance Coach, NLP Master Practitioner, Master NLP Hypnotherapist, Sports and Performance Hypnosis Practitioner, and Accredited Stress Management Trainer. He has written extensively on performance and mental training in several leading publications including Golf Monthly, Soldier Magazine and PE and Sport Today, and has featured in The Independent, The Scotsman and the Times Educational Supplement; he has also appeared on Radio 4 and Talk Sport Radio, and is an in demand conference speaker, coach and workshop presenter.

Fiona Butler

Fiona is an energetic marketing professional with a highly successful career in blue-chip and privately owned multi-national companies and in a business consultancy and has had extensive experience in both FMCG and industrial marketing. Fiona started her career as a graduate trainee with Cadbury Limited. A move to Revlon International as Marketing Manager gave her a strategic marketing role across many product categories. Since 1996, Fiona has been a leading edge deliverer of marketing learning programmes and consultancy working in a wide range of industries from Telecommunications, Banking and Retail to FMCG.

Fiona is much in demand for her innovative and interactive approach to training. She has globally delivered programmes such as Strategic Marketing Planning, Category Management, Value Proposition Development, Consumer Insight, Innovation, Project Management, Branding and Communications and Introduction of Key Marketing Principles.

Kate Scott

An energetic and enthusiastic qualified Chartered Accountant, with a highly successful career in a Top 5 Accountancy firm, Kate has an innovative and down to earth training style, which consistently delivers high results. Kate designs and delivers training on a variety of topics including Strategic Finance for Business Leaders, Finance Fundamentals, Budgeting, Essentials of Finance, Value Based Management and Value Creation.

Jonathan Kersey

Jonathan is a highly dedicated and accomplished training consultant, executive coach and leader with excellent communication and interpersonal skills. He operates with business partners at every level to establish mutual understanding, develop highly productive relationships, and deliver first-class training and coaching. Proven personal and professional development capabilities complement a deep desire to help business partners achieve their goals through continually improving their skills and knowledge. With 15 year’s experience in the training and personal development world, Jonathan has worked globally for one of the world’s largest financial institutions, working in South America, Asia, Middle East and Europe.

As an NLP (Neuro Linguistic Programming) Master Practitioner and Trainer, Jonathan is able to encourage clients to achieve permanent behavioural change, enhancing their business through a deeper level of personal understanding. Jonathan is an executive coach as well as delivering training in many areas from sales to team development. Jonathan is qualified in various psychological profiling tools including MBTI, PRISM, and TMI. Jonathan’s Areas of Expertise include: Leadership development, Team development, Coaching and Facilitation, Outbound and Inbound Call Centre training, Sales through Service, Advanced Sales Techniques, Negotiation & Influencing skills, Presentation skills, Effective Communication, Time Management, Interviewing techniques, Performance Management, Relationship Management, Managing Conflict, Personal Impact and Rapport Building.

Jacqui Aird-Paterson

Jacqui is a Senior Consultant/Facilitator specialising in Managing and Motivating Team Performance, Project Management including Project Leadership Development, Risk Management, Change/Transformation Management, Conflict Management and Decision-Making skills, as well as technical solutions including Planning and Scheduling or Earned Value Management. She has designed and constructed Competency Framework tools to assist in training needs analysis and development of employees for various clients.

With over 20 years of experience in designing, developing and delivering a wide range of project-related development programmes, Jacqui has held a number of senior management positions gained in Consultancy, SMEs and FTSE 100 Companies within a diverse array of industries. With a solid experience of working nationally and internationally, Jacqui recently had responsibility for the management, leadership and talent development across three countries (UK, Canada and Norway) for a large Engineering Project Management company within the Oil and Gas sector. Her strong development experience, coupled with a project background, makes her an ideal development professional in the industry, combining experience with strategies and ensuring they have the best opportunity of success.

Rob Rave

Rob is an experienced and qualified Coach, accredited by ICF (International Coach Federation) at PCC level with experience in coaching and training in a number of sectors including amongst others; Accountancy, Private Equity, Banking, Facilities Management, Retail, Pharmaceutical, Education and Sport. Rob also has a number of sports performance and sports coaching qualifications and a background as a professional sports coach. Through his workshops and coaching he specialises in creating leadership and behavioural changes and has a track record of working individuals at all levels of business from Supervisors through to Managing Directors and Partners.

Rob is passionate about working with clients who want to develop their people to their full potential. His work as a facilitator and coach includes working with a wide range of companies ranging from Ernst and Young and HSBC to the public sector where he has run ILM courses in coaching for several LEA’s in UK and Scotland. Rob has developed an approach called “Conversations that Stick” With 8 years’ experience as a Coach and facilitator, Rob has worked with a number of clients on large projects with exemplary feedback. Clients have included John Laing Integrated Services, HSBC, HJS Accountants, Baillie Gifford, BDF Beiersdorf (Nivea), Travis Perkins, Wickes and EY (Ernst and Young). Robs core areas of specialism include: Coaching, Facilitation, Leadership, Working with Conflict, Aligning Goals, Strategy & Vision, Customer Service and Communication.