2 x 1-day in-company workshop (ideal 4-6 week gap between Part 1 & 2)

This workshop is split into two parts: Part One – Communicating the Difference and Part Two – Making the Difference. Action packed with the latest global management best practice and highly practical, it covers core management skills from different view points and considers how to apply these principles on a day-to-day basis. Key messages are delivered using pragmatic theoretical principles, discussion, reflection and practice. Delegates implement learning between part one and two and share successes and challenges encountered at the beginning of Part Two.

Team in a business training session

What delegates will gain from the course:

By the end of this 2-part programme, participants will be able to:

  • Identify the differences between managers and leaders
  • Recognise their own influencing style and how to use it effectively
  • Flex their own style when influencing colleagues, customers and stakeholders
  • Set clear objectives
  • Use the WHY/HOW/WHAT methodology to communicate and prioritise business outcomes
  • Hold effective 1:1 and team meetings
  • Give objective feedback
  • Influence, manage and communicate effective change
  • Understand the importance of effective teamwork in achieving organisational goals
  • Build and manage dynamic teams

Course Overview

This highly practical workshop has been designed to further develop new or existing managers who have had limited or no formal management training.  By splitting the 2-day course in to 2 x 1-day with a 4-6 week gap in between Parts 1 & 2.  

Part One looks at ‘Communicating the Difference’ and covers the Communication side of Management and Leadership; when to lead and when to manage, how to leverage influence, understanding your team and developing them, how to communicate in different situations both verbally and written incorporating best practise email communication, setting achievable and realistic objectives, how to create a difference through managing and communicating change and use process mapping and decision making tools to be more effective.

Part Two looks at ‘Making the Difference’ and covers motivation, getting things done (delegation and effective feedback), having good and difficult conversations, the manager as a coach, and building brilliant teams working through team challenges and communicating beyond our differences.


“Very friendly, approachable and explained how tools can be used in our day-to-day business creating a sense of reality” NL, Gainsborough Healthcare Group Ltd

For further details please contact us by email or call us on 01438 718071

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