What Our Clients Say

Europa Worldwide Group
Europa Worldwide Group – D Cook:
“For a number of years Europa had examined how to optimise the skills of its next tier of management, not wishing to embark on a tired ‘corporate management training’ program that takes people too far away from the realities of how they need to develop within the environment they work within. The team from Marcus Bohn ‘got this’ and took time to understand our business and how we operate today in order to tailor a 2 day program suited to the needs and wishes of the business. Feedback from all attendees after the first session has been exceptional.”

Waters Ltd
Waters UK Ltd – A Bartlett:
“The training was excellent, and feedback from the team was very positive. We had a customised course blending ‘the customer service team as company ambassadors’ and ‘assertiveness training’ with a touch of ‘working as a team’. The morning for most was a refresher but the afternoon assertiveness training in particular was really helpful and really well received. Individual assertiveness scores from the assertiveness questionnaire revealed that all bar one of the team scored lower than they expected on assertiveness. They now have some techniques to work with to build this and really grasped the need to build the whole team’s assertiveness and a stronger outward impression within the company.”

Sika UK – Martin Palmer, Head of Human Resources:
“Marcus Bohn Associates have worked as a training partner to Sika UK since 1999. Until 2010 this was through ad-hoc open and in-house sales workshops. In 2010 we looked for a training partner to develop a long-term partnership with who would understand our business and work with us to develop our sales organisation in a structured and tailored approach linking and dovetailing in to existing training provided by the Sika Business School. Through research into understanding the structure and skills of each role within the sales organisation and carrying out a field based assessment MBA designed a tailored development programme that aligned with our values, training needs and career path. The training has been embraced by the organisation and now also includes Finance, Assertiveness and Time Management workshops. In the coming year we are looking to widen the scope to include Management, Marketing and broaden this to include training other functions of the business. Feedback from the training has been incredibly positive and motivational, the trainers highly professional and the account management and support first class. MBA are now also working with our Group business in developing training programmes to be run locally worldwide. We would have no hesitation in recommending Marcus Bohn to other organisations who desire a real partner to work with in developing their people.”

TPT Fire
TPT Fire – D Robins:
“TPT Fire have used Marcus Bohn on numerous occasions for a range of training needs within our business. We have found that the trainers are professional and efficient when delivering the courses and the content within each course has been exactly what we have required and more. We would have no hesitation in recommending Marcus Bohn Associates to prospective clients.”

Intelligent Voice
Intelligent Voice – B Cannings:
“We had a de-brief on the course on Friday and Ben said that the trainer and the Course were excellent. It also set our minds thinking that we may want to consider another day course for a few of our Client facing support staff to make them more Sales aware, something Marcus Bohn did for me in the past. Please extend my thanks to the trainer for an excellent job.”

Last Word Media
Last Word Media – H Hendy, HR Business Partner:
“Thanks for all the One-to-One Coaching and Mentoring – we’ve seen a real change in the individual and as a result are all confident of her abilities in her new role. She is doing really well so it was definitely invaluable support for her and a great investment.”

First State Investments
First State Investments – Niall Mills, Partner:
“I thought that Angie and Jon were very adaptable and engaged. They facilitated with a light touch, offered good insights whilst allowing us to get real value out of all of our sessions – top job. Thank you.”

LINPAC Packaging
LINPAC Packaging Ltd – Adam Barnett, Vice President Sales:
“Having grown the LINPAC organisation for the last 15 years in all areas of Sales and Sales management, I have observed the one consistent element to supporting LINPAC’s growth and profitability has been the quality of the training. MBA have been close at hand with LINPAC over this time, and have worked tirelessly to ensure they evolve the way they train us with the way our industry and business evolves. This is a rare thing to find in a training world which can look very vanilla at times. If you are looking for a business who can deliver you a standard set of training programmes in a way to help you tick boxes, then MBA are not the company to choose. If you want a company who gets into the skin of your industry, your business and your key commercial challenges and tailors courses, coaching, and mentoring to suit your objectives and more, then yes, choose MBA.”

Emerson Process Management – Philip Lawson, Northern Europe Service Manager:
“The Emerson Process Management team having been working with Marcus Bohn Associates for the past 2 years, through their in depth knowledge of training, ability to deliver best in class training workshops and our experience of process industry customers, we have been able to develop a World Class training program for our Service and sales teams in Europe. The program was so successful at every level within the Emerson organisation that we felt compelled to include the Middle East & African World Area office. The professionalism and attention to detail both from the MBA Account Sales Director and the Course tutor from the initial sales introduction through to the first workshop was without doubt the best I have ever experienced. I have no hesitation in recommending the MBA team to your organisation and I look forward to the business partnership continuing as we explore more opportunities to work with MBA.”

Hobart UK – Gary Street, National Service Administration Manager:
“Hobart UK have worked closely with Marcus Bohn Associates since 1994 in the provision of Customer Service, Supervisory Skills and Sales training for our people in addition to Coaching. Most recently we have worked on a ‘Train the Trainer’ project. The training we have received has been first class, tailored to the specific needs of our business and the results have been incredibly positive, both in terms of the outputs from the training and confidence of delegates. Our relationship with Marcus Bohn, both from an Account Management and Trainers perspective has grown over the years to one of trust, ability to share confidential information and mutual respect. We have no hesitation in calling them to discuss potential training or consultancy needs within Hobart UK.”

The Danwood Group
The Danwood Group – Steve Hickson, Group Business Development Manager:
“Marcus Bohn Associates have been The Danwood Group’s Preferred Supplier of Management Training since 2004. Their training team are highly experienced and deliver professional training, tailored to our specific business needs. Their Account Management team are reliable and flexible in their approach.”

Abbott Medical Optics
Abbott Medical Optics – Harold Autengruber, Service Manager LVC & Phaco:
“As Manager of the European Service Team of Abbott Medical Optics (formerly AMO) LVC and Phaco product team, I have worked with Marcus Bohn Associates since 2006 in the development of the Customer Service, Sales and Interpersonal Skills of our European team of Engineers. I have found the training we received to be very beneficial for both the business and individuals and would have no hesitation in recommending colleagues and businesses to them. The communication, support and training we have received has been first class.”

CIGNA International – Sheldon Kenton, VP, Managing Director CIEB:
“Mission Accomplished! Richard Newman of Marcus Bohn Associates ran a 2-hour ‘Create Your Impact’ Body Language session at our Global Sales Conference in Portugal in June 2007. Not only was the content highly entertaining, but it was spot on, crossing the ocean well to both American and European delegates which included from Sales level to Vice Presidents of our Organisation. From the short pre-briefing given, I was extremely impressed with Richard’s immediate understanding of our business and utilisation of analogies, which proved his understanding of our business and our world, rather than using safe ‘own experience’ analogies that many trainers use. The session was fun, interactive and a very good 2 hours. We would certainly recommend and use Marcus Bohn Associates and Richard again – thank you!”

Maindec Computer Solutions – Dave Brierley, National Account Team Manager:
“Maindec Computer Solutions are more than happy to recommend Marcus Bohn’s services. We have used Marcus Bohn Associates as a training provider to our business since 1987. Firstly sending our Engineers on their open courses and more recently running tailored in-house programmes for both our Sales and Management Teams. Following a recent 2 day Account Management course and the resulting implementation of new sales skills and approach introduced in the training, we are delighted to have experienced a substantial increase in sales success which can be directly related back to the training.”

Ward Insulated Panels
Ward Insulated Panels (Kingspan) – Tim Clark, Sales Director:
“Following a briefing with our MBA Account Manager with regards to our initial training needs for a ‘Train the Trainer/Appraisal Communication Skills programme’, we were recommended to work with one of MBA’s training Team based on their professional background, experience, area of training expertise and personality. Don was an intuitive trainer who very quickly recognised our needs and adapted the course to suit. The training was, quite honestly, the best training I and my Management Team have EVER experienced. As a result of this, we are now planning an on going development programme for our Sales Team with Marcus Bohn Associates.”

TNA Europe
TNA Europe Ltd – Steve Burgess, Technical Support Manager:
“Special thanks to Marcus Bohn for the recommendation of ‘The Service Engineer as a Company Ambassador’ course, which proved to be an excellent training course conducted by Chris Philips, he put the course across with great enthusiasm and showed great professionalism in all areas. We as a department are now far more aware of the importance of our roles within our company as service engineers and improvements have already taken place within the department. The course was found to be very informative and an excellent team building exercise with every individual participating in the discussions. Thank you for your time.”

ECS Digital – Cy Nicholls, Head of Innovation:
“The course was perfect for what we were looking for employees to improve upon. The training was well received, and attendees found it beneficial.”
Clients we have successfully provided training for include:

ABB – Affiniti – Abbot Medical Optics – Adopt SMT UK Ltd – API Group – Aptar Group – Atlas Copco – Autologic Diagnostics Ltd – British Laboratory Managers Association – CACI International – Cameron Flow Control Technology – CESA (Catering Equipment Suppliers Association) – CIGNA International – Clarks Shoes – Coeliac UK – Cooper Fulleon – Cooper Roller Bearings Co Ltd – Cutting Edge Services – CVS UK LTD – The Danwood Group – Dionex – Draeger UK Ltd – Dresser Rand – Duradiamond Healthcare Ltd – Ecova UK – Emerson Process Management – Emerson Roxar – Europa Worldwide Group – First State Investments – Gambica – Gardner Denver – Geberit Sales Ltd – GE Healthcare – GN ReSound – Green Power Conferences – Hanes Brands UK Ltd (was DB Apparel) – Hobart UK – Incorez – IMarEST – Interserve Systems UK Ltd – Intelligent Voice – Kardex Remstar – Klöckner Pentaplast (was LINPAC) – Konecranes Ltd – Labcare Service UK – Last Word Media – LCR Systems Ltd – Life Fitness – LINPAC – Logistex Ltd – Martinair Cargo – MCSa Group Ltd – Mimecast UK & Europe – New York Bakery – Novartis Vaccines & Diagnostics – Olympus KeyMed Group – Origin Global – Oxford Instruments plc – PegasusLife Group – Penlon Medical Gas Solutions – Quantum Storage UK Ltd – Rockwool Ltd – Roxar Flow Measurement – RWG (Repair & Overhauls) Limited – Schneider Electric (was Invensys Systems UK Ltd) – Schoeller Allibert – Scotts Miracle-Gro Co Ltd – Siemens Healthcare – Sika Ltd – Solopress – Tait Europe – Technogym – Teradyne Inc – TGLynes – TNA Soloutions Europe Ltd – Total Doors UK Ltd – TPT Fire Maintenance Ltd – Universal Instruments – Venture Information Management – Volumatic – Waters UK Ltd – Winbro Group Technologies – Winkhaus UK Ltd – Zoggs International Ltd