UK Ltd - A Bartlett:
training was excellent, and feedback from the team was very
positive. We had a customised course blending 'the customer
service team as company ambassadors' and 'assertiveness
training' with a touch of 'working as a team'. The morning
for most was a refresher but the afternoon assertiveness
training in particular was really helpful and really well
received. Individual assertiveness scores from the assertiveness
questionnaire revealed that all bar one of the team scored
lower than they expected on assertiveness. They now have
some techniques to work with to build this and really grasped
the need to build the whole team's assertiveness and a stronger
outward impression within the company."
UK - Martin Palmer, Head of Human Resources:
Bohn Associates have worked as a training partner to Sika
UK since 1999. Until 2010 this was through ad-hoc open and
in-house sales workshops. In 2010 we looked for a training
partner to develop a long-term partnership with who would
understand our business and work with us to develop our
sales organisation in a structured and tailored approach
linking and dovetailing in to existing training provided
by the Sika Business School. Through research into understanding
the structure and skills of each role within the sales organisation
and carrying out a field based assessment MBA designed a
tailored development programme that aligned with our values,
training needs and career path. The training has been embraced
by the organisation and now also includes Finance, Assertiveness
and Time Management workshops. In the coming year we are
looking to widen the scope to include Management, Marketing
and broaden this to include training other functions of
the business. Feedback from the training has been incredibly
positive and motivational, the trainers highly professional
and the account management and support first class. MBA
are now also working with our Group business in developing
training programmes to be run locally worldwide. We would
have no hesitation in recommending Marcus Bohn to other
organisations who desire a real partner to work with in
developing their people."
Fire - D Robins:
"TPT Fire have used Marcus Bohn on numerous occasions for a range of training needs within our business. We have found that the trainers are professional and efficient when delivering the courses and the content within each course has been exactly what we have required and more. We would have no hesitation in recommending Marcus Bohn Associates to prospective clients."
Voice - B Cannings:
"We had a de-brief on the course on Friday and Ben
said that the trainer and the Course were excellent. It
also set our minds thinking that we may want to consider
another day course for a few of our Client facing support
staff to make them more Sales aware, something Marcus Bohn
did for me in the past. Please extend my thanks to the trainer
for an excellent job."
Word Media - H Hendy, HR Business Partner:
"Thanks for all the One-to-One Coaching and Mentoring - we've seen a real change in the individual and as a result are all confident of her abilities in her new role. She is doing really well so it was definitely invaluable support for her and a great investment."
State Investments - Niall Mills, Partner:
"I thought that Angie and Jon were very adaptable and engaged.
They facilitated with a light touch, offered good insights
whilst allowing us to get real value out of all of our sessions
- top job. Thank you."
Packaging Ltd - Adam Barnett, Vice President Sales:
"Having grown the LINPAC organisation for the last
15 years in all areas of Sales and Sales management, I have
observed the one consistent element to supporting LINPAC's
growth and profitability has been the quality of the training.
MBA have been close at hand with LINPAC over this time,
and have worked tirelessly to ensure they evolve the way
they train us with the way our industry and business evolves.
This is a rare thing to find in a training world which can
look very vanilla at times. If you are looking for a business
who can deliver you a standard set of training programmes
in a way to help you tick boxes, then MBA are not the company
to choose. If you want a company who gets into the skin
of your industry, your business and your key commercial
challenges and tailors courses, coaching, and mentoring
to suit your objectives and more, then yes, choose MBA."
Process Management - Philip Lawson, Northern Europe Service
Emerson Process Management team having been working with
Marcus Bohn Associates for the past 2 years, through their
in depth knowledge of training, ability to deliver best
in class training workshops and our experience of process
industry customers, we have been able to develop a World
Class training program for our Service and sales teams
in Europe. The program was so successful at every level
within the Emerson organisation that we felt compelled
to include the Middle East & African World Area office.
The professionalism and attention to detail both from
the MBA Account Sales Director and the Course tutor from
the initial sales introduction through to the first workshop
was without doubt the best I have ever experienced. I
have no hesitation in recommending the MBA team to your
organisation and I look forward to the business partnership
continuing as we explore more opportunities to work with
UK - Gary Street, National Service Administration Manager:
"Hobart UK have worked closely with Marcus Bohn Associates
since 1994 in the provision of Customer Service, Supervisory
Skills and Sales training for our people in addition to
Coaching. Most recently we have worked on a 'Train the
Trainer' project. The training we have received has been
first class, tailored to the specific needs of our business
and the results have been incredibly positive, both in
terms of the outputs from the training and confidence
of delegates. Our relationship with Marcus Bohn, both
from an Account Management and Trainers perspective has
grown over the years to one of trust, ability to share
confidential information and mutual respect. We have no
hesitation in calling them to discuss potential training
or consultancy needs within Hobart UK."
Danwood Group - Steve Hickson, Group Business Development
"Marcus Bohn Associates have been The Danwood Group's
Preferred Supplier of Management Training since 2004.
Their training team are highly experienced and deliver
professional training, tailored to our specific business
needs. Their Account Management team are reliable and
flexible in their approach."
Medical Optics - Harold Autengruber, Service Manager LVC
"As Manager of the European Service Team of Abbott Medical
Optics (formerly AMO) LVC and Phaco product team, I have
worked with Marcus Bohn Associates since 2006 in the development
of the Customer Service, Sales and Interpersonal Skills
of our European team of Engineers. I have found the training
we received to be very beneficial for both the business
and individuals and would have no hesitation in recommending
colleagues and businesses to them. The communication,
support and training we have received has been first class."
International - Sheldon Kenton, VP, Managing Director
"Mission Accomplished! Richard Newman of Marcus Bohn Associates
ran a 2-hour 'Create Your Impact' Body Language session
at our Global Sales Conference in Portugal in June 2007.
Not only was the content highly entertaining, but it was
spot on, crossing the ocean well to both American and
European delegates which included from Sales level to
Vice Presidents of our Organisation. From the short pre-briefing
given, I was extremely impressed with Richard's immediate
understanding of our business and utilisation of analogies,
which proved his understanding of our business and our
world, rather than using safe 'own experience' analogies
that many trainers use. The session was fun, interactive
and a very good 2 hours. We would certainly recommend
and use Marcus Bohn Associates and Richard again - thank
Computer Solutions - Dave Brierley, National Account Team
"Maindec Computer Solutions are more than happy to
recommend Marcus Bohn's services. We have used Marcus
Bohn Associates as a training provider to our business
since 1987. Firstly sending our Engineers on their open
courses and more recently running tailored in-house programmes
for both our Sales and Management Teams. Following a recent
2 day Account Management course and the resulting implementation
of new sales skills and approach introduced in the training,
we are delighted to have experienced a substantial increase
in sales success which can be directly related back to
Insulated Panels (Kingspan) - Tim Clark, Sales Director:
"Following a briefing with our MBA Account Manager
with regards to our initial training needs for a 'Train
the Trainer/Appraisal Communication Skills programme',
we were recommended to work with one of MBA's training
Team based on their professional background, experience,
area of training expertise and personality. Don was an
intuitive trainer who very quickly recognised our needs
and adapted the course to suit. The training was, quite
honestly, the best training I and my Management Team have
EVER experienced. As a result of this, we are now planning
an on going development programme for our Sales Team with
Marcus Bohn Associates."
Precision Automotive - Brian
Malone, V.P. Sales & Marketing:
"Excellent training, practical information that can
be utilised in real world applications. An enjoyable session
condensed into a short timescale at just the right pace."
Europe Ltd - Steve
Burgess, Technical Support Manager:
"Special thanks to Marcus Bohn for the recommendation
of 'The Service Engineer as a Company Ambassador' course,
which proved to be an excellent training course conducted
by Chris Philips, he put the course across with great
enthusiasm and showed great professionalism in all areas.
We as a department are now far more aware of the importance
of our roles within our company as service engineers and
improvements have already taken place within the department.
The course was found to be very informative and an excellent
team building exercise with every individual participating
in the discussions. Thank you for your time."
Digital - Cy
Nicholls , Head of Innovation:
"The course was perfect for what we were looking for employees to improve upon. The training was well received, and attendees found it beneficial."