Support Following Training - Reinforce Your Training
the most important and yet most neglected aspect of the
training process is what happens after the training
programme. How to ensure that skills learned in
the training room are effectively transferred to the workplace?
How can you ensure that you as a business receive an adequate
Return On Investment?
businesses are to achieve a return on training investment
and ensure that all the time, money and effort spent on
the training hasn't been wasted, two conditions must be
must be measurement, recognition and reward of behaviour
change and improvement in performance
of those trained must have the skills required to coach
their employees in the use of skills acquired in the
Bohn can aid this process through:
with clients to understand existing measurements
of evaluation or KPI's used in the business and
how this can be linked or added to, to evaluate internally
the change in behaviour following training.
with clients to suggest/agree potential business
improvement projects or working groups that can
be set up following the training, which then measure
the value and results of changes implemented.
undertake employee engagement surveys to capture
improved employee engagement, or attrition and attraction
can also carry out Refresher or Application Sessions
to review learning take-up and experiences - A follow-up
day or half-day 3-6 months after the training to see
how the new skills have been put into practice back
in the workplace, share experiences and remind everyone
of the key skills and approach.
the Job Coaching - The trainer can spend time with
the employess back in the workplace to help them put
their new skills into practice and review challenges
they may have faced.
- The trainer can spend time with Managers to help them
coach their employees and ensure they use their new
skills and prevent them from returning to their old